Ag Parts First, LLC offers the following Returns Policy: You may return most new, unopened items sold within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Items that are opened or returned more than 30 days after delivery will receive a partial refund. Our mailing address is 4149 Blachleyville Rd., Wooster, OH 44691.